FAQ

Frequently asked questions:

Can my car/truck go through your wash?

Maximum Vehicle Height: 7’2”
Maximum Vehicle Width: 7’6”
Maximum Tire Width: 335mm / 13.18”
Minimum Ground Clearance: 4.5”
No Dual Wheel Trucks (“Dually”)

Can I give a one month membership as a gift?

The membership is a monthly, recurring credit card charge and is not intended to be a gift. We do have gift card options for any occasion.

Do I need my unlimited tag number to cancel my plan or update my credit card on file?

Yes, this number can be found on the RFID tag affixed to your windshield. If you do not have your unlimited tag number please contact us.

Will I receive a refund after cancelling?

No, you will not receive a refund. Your plan remains active until your next billing date.

How long does it take for my plan to be cancelled?

Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.

Will I receive a confirmation after I change my credit card or cancel my plan?

Yes, you will receive an electronic (email/text) confirmation after you submit your request. If you do not receive confirmation within 30 minutes, please contact us immediately.

If you need to check your Gift Card balance, use the form below:

Gift Card Balance
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